1. Introduction
We respect the privacy of our users and are committed to the responsible use of personal information. This Privacy Policy sets out what information we may collect when you use our services in the Philippines, for what purposes it is used, how we protect it, and what options you have regarding your personal information.
2. Legal Framework
The processing of personal information is carried out in accordance with the Data Privacy Act of 2012, Republic of the Philippines No. 10173, its implementing rules and regulations, and other applicable data protection laws. This Policy applies to all of our websites, digital services, and other services that are available to users in the Philippines.
3. Information that may be collected
When you use our services, we may collect information that you voluntarily provide, including your name, contact information, email address, telephone number, and other information necessary to process your requests or provide you with services. In addition, we may automatically receive certain technical information, such as IP address, device type, browser data, platform interaction information, and service usage statistics.
4. How we use information
The personal data collected may be used to provide services, support users, manage accounts, improve our platforms, analyze service quality, ensure security, and comply with legal obligations. In cases where consent is required by law, we process only after obtaining the appropriate permission from the user.
5. Disclosure and transfer of data
We do not sell or transfer personal data for third-party marketing purposes without a relevant legal basis. Information may be transferred to our trusted partners or service providers if necessary for the operation of systems, payment processing, technical support, or to comply with legal requirements. Such parties are required to ensure an appropriate level of confidentiality and security.
6. Retention of Personal Information
We retain personal data only for the period necessary to fulfill the purposes described in this Policy, as well as to comply with financial, legal or administrative requirements. After the necessary period, the data is deleted, destroyed or anonymized in such a way that it can no longer be used to identify the user.
7. Protection of personal data
We apply reasonable and appropriate organizational, technical and physical security measures to prevent the loss, misuse, unauthorized access, alteration or disclosure of personal data. Our security procedures are regularly reviewed to maintain an appropriate level of information protection.
8. User rights
According to the Data Privacy Act of 2012, users have the right to know what personal data is processed, to access their information, to request the correction of inaccurate or outdated data, to object to certain types of processing and to request the deletion of information in cases provided for by law. You may also file a complaint with the National Privacy Commission of the Philippines if you believe that your rights have been violated.
9. Cookies and Similar Technologies
Our online services may use cookies and similar technologies to ensure the proper functioning of the website, remember user preferences, analyze traffic, and improve platform functionality. Some cookies are necessary for the operation of basic site functions, while others may be used for statistics or personalization.
You can control or limit the use of cookies through your browser settings or available privacy management tools. Disabling individual cookies may affect the availability of certain features of the service.
10. Changes to this Policy
We may review and update this Privacy Policy if our services, internal processes, or legal requirements change. In the event of significant changes, we will make efforts to notify users through available communication channels. The current version of the Policy will always be available on our website.